Postage & Delivery
Denmark: Your packet is sent directly to your address with Postnord. (MyPackHome). You can fill in the comment field in your order if you wish your packet to be placed at a particular place, e.g. in your carport.
You can also choose delivery to a pick-up point: (Postnord MyPackCollect).
International: We also deliver to Sweden, Finland, Germany, Hungary, Poland and Romania.
Delivery to our shop: You can choose pick-up in our shop in Copenhagen (transport costs: DKK 10,-).
The products will be delivered from our remote warehouse to the shop and are ready to be picked up the following day. Wait for a notification mail from African House, which confirms that your order has changed status to "Ready for pick-up".
Right of Cancellation & Refund Policy
You have the right to cancel your purchase within 14 days from the day you receive the goods. You must notify African House, that you wish to cancel your purchase within 14 days from the day you received the item. You then have a further 14 days to return the item. You will then get a refund of the paid amount/price of the product. If you regret parts of a delivery, you will get a refund for the returned item(s). Please note that you pay the costs for returning the item. We do not refund the price of food and cosmetics, if the packaging is broken or the item is damaged. You can print a return label here: